Kyos Assist

Kyos Assist is a proactive IT maintenance and monitoring service for SMEs. Available and close to you, our specialists answer your requests by phone, and intervene directly remotely or, if necessary, on site within 4 or 8 hours.

Proactive maintenance

Reduce downtime through continuous monitoring and alerts from software agents deployed on your machines.

Update Management

You benefit from the expertise of our engineers for the regular follow-up of your updates which protect you from recognized security flaws. Exchanges between users will also be simplified thanks to homogeneous software versions.

Intervention guarantee

Our specialists intervene within 1 hour remotely on your equipment or on site within 4 or 8 working hours.

Activity report

The activity report allows you to follow the operations carried out on your equipment. You can thus better manage your resources and anticipate the investments necessary for your information system.

For more information contact our support: +41 22 734 78 88 or helpdesk@kyos.ch